Benefits Assessment Officer

Salary Range:        £24,166 - £28,388

Hours:                    37 per week (part-time considered)               

Contract:               Permanent   

We are looking for an enthusiastic, committed and well organised team player to join us in delivering a professional and exceptional Revenues and Benefits service to the public.

As a Benefits Assessment Officer, your main role will be to assess Housing Benefit and Council Tax Reduction accurately and within performance deadlines, as well as dealing with customers both face to face and on the telephone. 

Ideally, you will have previous experience of Housing Benefit and Council Tax Support processing and a good working knowledge of current legislation in Housing Benefit. Although not essential, experience of Northgate Iworld systems would be an advantage along with the knowledge of a document imaging system. However, full training and support will be provided for the successful candidate.

You must be reliable, confident and able to work under pressure. You will have experience of dealing with customer enquiries both in person and on the telephone.

Benefits include a minimum of 24 days annual leave, Local Government Pension Scheme, free parking and lifestyle rewards benefits.

For an informal chat about the position please call Dan Preston on 01276 707119.

To apply, please visit https://ats-surreyheath.jobsgopublic.com/vacancies/list/

Closing date: 2^nd February 2020         

Equal Opportunities

Surrey Heath Borough Council – Working for Equality. We welcome applications from all sections of the community.

How to apply

Please apply online via the link provided.

Surrey Heath Borough Council is committed to equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community. If you are unable to apply online for reasons of disability, please call 01276 707396 to discuss any reasonable adjustments that may be made to accommodate your individual requirements.

Please note:

All successful applicants will be subject to pre-employment checks in line with BPSS guidelines, which includes standard identification, referencing and unspent conviction checks. Surrey Heath Borough Council undertakes not to discriminate unfairly against any subject of a disclosure on the basis of conviction or other information revealed.

For the best chance of successful application, please read the Job Description and Personal Specification fully before applying for this vacancy as it contains information you will need to refer to when applying. We do not accept CV’s submitted without a fully completed application form. If you have not heard from the council within 4 weeks of the closing date you should assume that your application has been unsuccessful. All unsuccessful applications will be removed and confidentially disposed of 6 months after the closing date.

If you have any further enquiries please email recruitment@surreyheath.gov.uk or telephone 01276 707396.

For technical issues, please contact Jobsgopublic directly.